Shipping Policy

At Kathleen Confectioners, orders generated through kathleenshop.com, we deliver to an address selected by the customer.

All items (Album cakes, cakes, savories, pastries) require a 48-hour delivery time. The delivery can be scheduled for a future date as well if wished by the customer.

We charge a flat rate of Rs. 40/- per delivery for locations within the pincodes where our delivery facility is available. Customer can verify the delivery availability of his/her desired pincode before making the payment. A customer will not be able to place the order for delivery location(s) which are not serviceable by Kathleen Confectioners.

We have 100% secured online payment options via debit/credit card, wallet, etc. as well.

In order to ensure our quality of service, we require that any cancellations or adjustments to your order be made at least 48 hours prior to your delivery.

Please note:

• All item deliveries can only be delivered between the hours of 9 a.m and 8 p.m.
• We make all efforts to adhere to the delivery slots selected by the customer however actual delivery may happen anytime within a range of 2 hours prior/post selected time.